Problem receiving CD key

[Jack Woods]

I've purchased the Captain tier pledge several hours ago and received no email with my key, I've sent an email to support and received no supply.

Is it simply a matter of waiting or is it normal for the key to be sent late?

[Leifr]

Have you checked your junk inbox?
Otherwise, I am sure that TrustyJam will be along soon to help out.

[Jack Woods]

The issue has been fixed.

Thank you very much.

[Claymatzi]

Tic Toc...

[TrustyJam]

Tic Toc...

While most often instant it can take anywhere from a few minutes to a day before the payment has gone through to our database.

In rare cases (such as paying via paypal by eCheck) it can take up to a week before payment is cleared and the key sent.

You can always contact us with your pledge info at contact@warofrights.com

- Trusty

[Claymatzi]

Thanks for the info...
Just got a new computer; solely for this game.
Code can't come soon enough!

[TrustyJam]

Thanks for the info...
Just got a new computer; solely for this game.
Code can't come soon enough!

Thanks for supporting the development of the game!

Got your email and replied. :)

- Trusty

[Claymatzi]

Still waiting...
Never do PayPal again!
Can't believe this is 2018

[pastuh]

I had to write letter to support, and got key :)
Reason: "Address contained a special character which even PayPal or Google Chrome seems to have trouble displaying properly"

[A. P. Hill]

Still waiting...
Never do PayPal again!
Can't believe this is 2018

Once again, check your email spam folder. Good Luck.

[TrustyJam]

Still waiting...
Never do PayPal again!
Can't believe this is 2018

I’m sorry but it is out of our hands. You’ve paid via PayPal using the eCheck option. When doing so PayPal takes 3-5 days to process the transaction.

- Trusty

[Claymatzi]

See you this evening--Johnny Reb!!!

[AdolphVonPritz]

I purchased at the Major Level back in April of 2017.. I have sent a couple emails in regarding not receiving my Steam Key, including Paypal transaction ID as well as screenshots of the receipt.

I have checked my spam folders and never received anything. I know its a small studio, and frankly I wasn't trying to be a pest. But I would really like to check the game out.

[TrustyJam]

I purchased at the Major Level back in April of 2017.. I have sent a couple emails in regarding not receiving my Steam Key, including Paypal transaction ID as well as screenshots of the receipt.

I have checked my spam folders and never received anything. I know its a small studio, and frankly I wasn't trying to be a pest. But I would really like to check the game out.

Hi there!

Please email us your pledge details at contact@warofrights.com and we'll resend the alpha invitational email to you. :)

- Trusty

[AdolphVonPritz]

Hi there!

Please email us your pledge details at contact@warofrights.com and we'll resend the alpha invitational email to you. :)

- Trusty

Thank you- I have sent that in.

[NukeCola]

Hello
When i used my paypal account to pay 69 usd for captains pledge i forgot my primary e mail under paypal was an e mail i no longer used because i changed ITS provider recently .
I realized my mistake to late and i changed the e mail in paypal and deleted the old one.

I reckon you sent the e mail with instructions about how to install the game to the e mail that was primary the the time of the purchase.As i said before i cant acces that mail and hence cant acces your awsome game.

So if you could get back to me on how to fix this i would be very grateful.

Cheers from a croatian fan ;)

(PS : i also sent you an e mail containing the paypal account info ,emails etc)

[NukeCola]

Ty devs, got the e mail. everything is in order :)

[Nikz]

I have a similiar Issue as NukeCola above, i had messed up my paypal account and forgot to put the L after gmail, so idk if the instructions were sent there or not. I emailed contact@warofrights.com with my predicament and am eagerly awaiting a reply email on how to move forward, on a side note.. i purchased Captains pledge twice :rolleyes:

(ps. ok now i sent it to the right place >.<)

[Chance Simeon]

I haven't received a key, yes I payed for it and yes I have checked my spam folder. The money was taken out of my account.

[Leifr]

Please email the address listed above, or send a PM to TrustyJam.
As far as I am aware, there has recently been a very large despatch of emails (developer diary) and as such the system is a little stacked up.

[Dump Pants]

This needs to be on the front page of the forum if this many people are having this issue (and still having this issue 4 months later)!