Crashing on startup

[v4npro]

I'm unable to post in the alpha bug section but since 2 patches ago my game now crashes on startup with crashhanlder.exe.

Things I've tried:

Delete all folders related to game(in steam folder and saved games)
Uninstalled and reinstalled
Reinstalled C++ Redis.


Specs:

AMD 1700
16GB memory
Asrock Taichi x370
Gtx 1080 Ti
Windows 10 N 64-bit 1709 (build 16299.192)

Any help would be appreciated.

[vpro]

Error Log:

Logged at Saturday, January 20, 2018 16:01:08
FileVersion: 0.0.3.0
ProductVersion: 0.0.3.0
LogFile: Game.log
GameDir: Assets
Executable: X:\Steam\steamapps\common\War of Rights\bin\win_x64\WarOfRights.exe

Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFD61AFE57D
Exception Module: CrySystem.dll
Exception Description: EXCEPTION_ACCESS_VIOLATION, Attempt to read from address 0xFFFFFFFFFFFFFFFF

The memory could not be "read"
Memory in use: 91.5MB
Debug Status:
Out of Memory: 0
MainThread Id: 10816
[Crashed] Thread Id: 10816
[Crashed] ThreadName:

[Crashed] Call Stack: ["ThreadNameUnknown" [10816]]
11) CryInstallUnhandledExceptionHandler() [:0]
10) CryInstallUnhandledExceptionHandler() [:0]
9) CryInstallUnhandledExceptionHandler() [:0]
8) CryInstallUnhandledExceptionHandler() [:0]
7) GetHeadToRegFactories() [:0]
6) t() [:0]
5) t() [:0]
4) t() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]


Call Stack: ["CaptureCrashScreenShot" [5100]]
10) NtWaitForAlertByThreadId() [:0]
9) RtlSleepConditionVariableSRW() [:0]
8) SleepConditionVariableSRW() [:0]
7) CryInstallUnhandledExceptionHandler() [:0]
6) CryInstallUnhandledExceptionHandler() [:0]
5) CryInstallUnhandledExceptionHandler() [:0]
4) iswascii() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]



Game Log:

BackupNameAttachment=" Build(0) 20 Jan 18 (16 01 08)" -- used by backup system
Log Started at Sat Jan 20 16:01:08 2018
Built on Jan 20 2018 16:42:46
Running 64 bit Windows version
Command Line: "X:\Steam\steamapps\common\War of Rights\\bin\win_x64\WarOfRights.exe"
Executable: X:\Steam\steamapps\common\War of Rights\bin\win_x64\WarOfRights.exe
FileVersion: 0.0.3.0
ProductVersion: 0.0.3.0
Loading Config file system.cfg (system.cfg)
Non-existent asset directory X:/Steam/steamapps/common/War of Rights/Assets detected, user opted to quit
System Shutdown
<CRITICAL EXCEPTION>
Exception: 0xC0000005, at Address: 0x0033:0x00007FFD61AFE57D
Virtual memory usage: 33Mb
Debug Status:
Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFD61AFE57D
Exception Module: CrySystem.dll
Exception Name : EXCEPTION_ACCESS_VIOLATION
Exception Description: Attempt to read from address 0xFFFFFFFFFFFFFFFF

The memory could not be "read"
Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFD61AFE57D
Exception Module: CrySystem.dll
Exception Description: EXCEPTION_ACCESS_VIOLATION, Attempt to read from address 0xFFFFFFFFFFFFFFFF

The memory could not be "read"
Memory in use: 91.5MB
Debug Status:
Out of Memory: 0
MainThread Id: 10816
[Crashed] Thread Id: 10816
[Crashed] ThreadName:

[Crashed] Call Stack: ["ThreadNameUnknown" [10816]]

================================================== ===========================
11) CryInstallUnhandledExceptionHandler() [:0]
10) CryInstallUnhandledExceptionHandler() [:0]
9) CryInstallUnhandledExceptionHandler() [:0]
8) CryInstallUnhandledExceptionHandler() [:0]
7) GetHeadToRegFactories() [:0]
6) t() [:0]
5) t() [:0]
4) t() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]
================================================== ===========================


Call Stack: ["CaptureCrashScreenShot" [5100]]
10) NtWaitForAlertByThreadId() [:0]
9) RtlSleepConditionVariableSRW() [:0]
8) SleepConditionVariableSRW() [:0]
7) CryInstallUnhandledExceptionHandler() [:0]
6) CryInstallUnhandledExceptionHandler() [:0]
5) CryInstallUnhandledExceptionHandler() [:0]
4) iswascii() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]

[cheeyeah]

hello,you may check VC2015 and VC2017 installed,,,and your vedio card is good to run DX11 or DX12.
I am win10 x64,,it is ok though unknown problem with win7

[v4npro]

hello,you may check VC2015 and VC2017 installed,,,and your vedio card is good to run DX11 or DX12.
I am win10 x64,,it is ok though unknown problem with win7


VC has been uninstalled and installed multiple times to figure out this problem.

I got a gtx 1080 ti so yeah it can do dx11-12.

[TrustyJam]

VC has been uninstalled and installed multiple times to figure out this problem.

I got a gtx 1080 ti so yeah it can do dx11-12.

Is WoR installed on drive C? If not please try to do so. Seems to have done the trick here: https://www.warofrightsforum.com/showthread.php?4920-Couldn-t-find-the-crash-handler/page2

- Trusty

[v4npro]

Is WoR installed on drive C? If not please try to do so. Seems to have done the trick here: https://www.warofrightsforum.com/showthread.php?4920-Couldn-t-find-the-crash-handler/page2

- Trusty

It is not since its a small ssd.. I'll give it a try though later tonight.

[v4npro]

So I tried installing the game on a spare hard drive and still doesn't work, same error.

[TrustyJam]

So I tried installing the game on a spare hard drive and still doesn't work, same error.

Hi there!

It's been verified several times now that the issue can be resolved by installing the game on the C drive. We are naturally looking into other possible fixes for the issue but I'm unable to give you a timeframe regarding it being resolved.

- Trusty

[v4npro]

Hi there!

It's been verified several times now that the issue can be resolved by installing the game on the C drive. We are naturally looking into other possible fixes for the issue but I'm unable to give you a timeframe regarding it being resolved.

- Trusty

I just installed on C drive(my windows hard drive), same error.

BackupNameAttachment=" Build(0) 23 Jan 18 (16 18 24)" -- used by backup system
Log Started at Tue Jan 23 16:18:24 2018
Built on Jan 20 2018 16:42:46
Running 64 bit Windows version
Command Line: "C:\SteamLibrary\steamapps\common\War of Rights\\bin\win_x64\WarOfRights.exe"
Executable: C:\SteamLibrary\steamapps\common\War of Rights\bin\win_x64\WarOfRights.exe
FileVersion: 0.0.3.0
ProductVersion: 0.0.3.0
Loading Config file system.cfg (system.cfg)
Non-existent asset directory C:/SteamLibrary/steamapps/common/War of Rights/Assets detected, user opted to quit
System Shutdown
<CRITICAL EXCEPTION>
Exception: 0xC0000005, at Address: 0x0033:0x00007FFDD53DE57D
Virtual memory usage: 29Mb
Debug Status:
Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFDD53DE57D
Exception Module: CrySystem.dll
Exception Name : EXCEPTION_ACCESS_VIOLATION
Exception Description: Attempt to read from address 0xFFFFFFFFFFFFFFFF

The memory could not be "read"
Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFDD53DE57D
Exception Module: CrySystem.dll
Exception Description: EXCEPTION_ACCESS_VIOLATION, Attempt to read from address 0xFFFFFFFFFFFFFFFF

The memory could not be "read"
Memory in use: 84.2MB
Debug Status:
Out of Memory: 0
MainThread Id: 7548
[Crashed] Thread Id: 7548
[Crashed] ThreadName:

[Crashed] Call Stack: ["ThreadNameUnknown" [7548]]

================================================== ===========================
11) CryInstallUnhandledExceptionHandler() [:0]
10) CryInstallUnhandledExceptionHandler() [:0]
9) CryInstallUnhandledExceptionHandler() [:0]
8) CryInstallUnhandledExceptionHandler() [:0]
7) GetHeadToRegFactories() [:0]
6) t() [:0]
5) t() [:0]
4) t() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]
================================================== ===========================


Call Stack: ["CaptureCrashScreenShot" [10836]]
10) NtWaitForAlertByThreadId() [:0]
9) RtlSleepConditionVariableSRW() [:0]
8) SleepConditionVariableSRW() [:0]
7) CryInstallUnhandledExceptionHandler() [:0]
6) CryInstallUnhandledExceptionHandler() [:0]
5) CryInstallUnhandledExceptionHandler() [:0]
4) iswascii() [:0]
3) BaseThreadInitThunk() [:0]
2) RtlUserThreadStart() [:0]
1) RtlUserThreadStart() [:0]

[TrustyJam]

Here's what fixed it for the other guys with the issue:

"I just had this problem with a friend of mine aswell. A other friend of him asked him with disk he has it installed on. Apperently on the E Drive. He got recomended to move the instalation folder to the C Drive. And now it works, no idea why. Might be something random.

Before hand I transfered some files (VC2008,VC2010,VC2012,VC2013) folders in there, no idea if this had any affect after the change of instalation folder"

- Trusty

[v4npro]

Here's what fixed it for the other guys with the issue:

"I just had this problem with a friend of mine aswell. A other friend of him asked him with disk he has it installed on. Apperently on the E Drive. He got recomended to move the instalation folder to the C Drive. And now it works, no idea why. Might be something random.

Before hand I transfered some files (VC2008,VC2010,VC2012,VC2013) folders in there, no idea if this had any affect after the change of instalation folder"

- Trusty

I just installed to C drive. Didn't work. What files from VC did they transfer because the only VC files I see in WoR folder is msvcp140.dll and msvcr120.dll. I also have uninstalled rebooted and installed all VC packages over and over as well as the game in different orders to try and figure this out.

7821

[TrustyJam]

I just installed to C drive. Didn't work. What files from VC did they transfer because the only VC files I see in WoR folder is msvcp140.dll and msvcr120.dll. I also have uninstalled rebooted and installed all VC packages over and over as well as the game in different orders to try and figure this out.

7821

I suggest you write to them directly in the thread: https://www.warofrightsforum.com/showthread.php?4920-Couldn-t-find-the-crash-handler&p=73953#post73953

- Trusty

[v4npro]

I suggest you write to them directly in the thread: https://www.warofrightsforum.com/showthread.php?4920-Couldn-t-find-the-crash-handler&p=73953#post73953

- Trusty

"v4npro, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation."

[TrustyJam]

"v4npro, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation."

You need to set your forum badge to at least Captain in order to be able to post in the alpha section of the forum. You can change your badge here: https://warofrights.com/Crowdfunding_RequestUUID.aspx

- Trusty

[v4npro]

Temp solved: https://www.warofrightsforum.com/showthread.php?4920-Couldn-t-find-the-crash-handler/page2

[cheeyeah]

My steam location:
"C:\Program Files (x86)\Steam\Steam.exe"
my WOR location:
C:\Program Files (x86)\Steam\steamapps\common\War of Rights

and,,you must install VC2015 then VC2017 so both can be installed or you only install VC2017 ,but VC2015 get error...
So,,how about worrking now?